Returns & Refunds Policy

As all our products are food items, unfortunately we can’t offer you a refund or exchange. All goods are exempt from being returned as they are Perishable.

Exchanges (if applicable)

We only replace items under specific conditions - if they are defective or damaged and are un-opened. If you need to exchange it for the same item, send us an email at support@organiq.me. and our team will collect and deliver the item.

Refunds are processed in a maximum of 7 days and the amount will be transferred back into the account/card. Orders can only be cancelled and fully refunded before your shipment has been dispatched. Please email us at support@organiq.me with any questions or needed support. We will be unable to cancel orders once the order has shipped.

Returns & Exchanges will be on case to case basis.